Our general terms of business

The following general terms of business shall govern the business relations between Leysieffer GmbH & Co. KG and its customers. The terms are drawn up in such way that both sides can do business with each other in a smooth and trustful way.

1. Terms of sale
Any contracts concluded between the seller and the purchaser shall be governed by the below-mentioned terms of sale and delivery. By placing his order, the purchaser accepts these terms. All information from our side is given without any obligation upon us. Orders shall not be deemed accepted unless confirmed in writing by us. The issuing of an invoice shall be deemed equal to a written order confirmation. Prices are inclusive of the respective statutory value added tax and, as the case may be, subject to the application of exceptional tax laws.

2. Prices and delivery terms
Any acceptance of orders and any prices offered shall be without any obligation upon us. Prices charged shall be those valid at the time of conclusion of the contract. In the event that the merchandise is shipped on your demand, the expenses for letter packets/parcels and cardboard boxes will be charged separately. Within Germany, shipping and packaging is free of charge for orders whose value is € 100.00 or more. In any event of force majeure, both parties shall be entitled to defer the fulfilment of the respective contractual obligation for the duration of the hindrance. If the hindrance continues for more than one month, we shall have the additional right to revoke existing contracts without further ado. The aforesaid applies without any obligation of compensation to the purchaser. The delivery week confirmed by us is the expected delivery date and applies to ex works deliveries; fixed delivery dates shall be excluded unless expressly confirmed by us.

At an outside temperature of 20°C or more, we recommend to use special refrigerated vehicles for the shipment of chocolate truffles and chocolate. We will give advice upon request.

3. Terms of payment
Payment shall either be made in advance by Visa/American Express/Eurocard or bank transfer, or shall be collected on delivery.

4. Retention of title
The merchandise delivered shall remain the property of Leysieffer until all claims against the purchaser have been satisfied. This shall comprise all claims arising from the business relationship, including future claims arising from any further contract entered into simultaneously or subsequently.

5. Notice of defects
The purchaser shall give written notice of any apparent defects to Leysieffer within 14 days of receipt of the merchandise. Otherwise the deliveries and services are considered as correct and accepted. The purchaser is obliged to send an originally packed sample of the merchandise claimed to be defective to Leysieffer. Leysieffer shall not be liable for weather damage. In order to ensure the high quality of its products, Leysieffer retains the right to start the manufacturing of the requested merchandise only after the order has been received. At a cool and constant temperature of + 15°C, the items have a limited shelf life (see product label). Any claims for damages against Leysieffer, on whatever legal grounds, are excluded, except in case of gross negligence on the part of Leysieffer, of damage to life, body or health or in the event that the merchandise lacks a property expressly warranted by Leysieffer. Any return or refusal of acceptance of the merchandise without prior agreement or for reasons other than those specified hereinbefore shall be excluded; and any expenses arising thereof shall in case of doubt be borne by the purchaser.

6. Alterations and deviating agreements
The product range shall be subject to alteration, and weight discrepancies may occur. To be valid, any deviation from the present terms of business requires written confirmation by us.

7. Invalidity
In the event that any one or more of the provisions of these terms of sale and delivery is or becomes invalid or unenforceable, this shall not affect the validity of the remaining provisions. In such case, the parties shall replace the invalid or unenforceable provision by a valid or enforceable provision which accomplishes as far as possible the spirit or the intent of the invalid or unenforceable provision.